Cancellation/Refund Policy

At walink.in, we strive to ensure our customers are satisfied with their purchases. However, we understand that there may be instances where you may need to cancel your subscription or request a refund. Please review our Cancellation and Refund Policy below:

1. Subscription Cancellation

• Monthly Subscriptions: You can cancel your monthly subscription at any time. Upon cancellation, your subscription will remain active until the end of the current billing cycle. No further charges will be applied, but no refunds will be issued for the remaining days of the subscription.
• Annual Subscriptions: You can cancel your annual subscription at any time. Upon cancellation, your subscription will remain active until the end of the current billing cycle. No refunds will be issued for the remaining months of the subscription.

2. Refund Policy

• Refund Eligibility: We offer refunds on a case-by-case basis. Refund requests must be made within 7 days of the purchase date. To be eligible for a refund, the reason for the request must align with one of the following conditions:
  • You were charged incorrectly.
  • The service was not delivered as promised or was defective.
  • You experienced technical issues that we were unable to resolve after multiple attempts.
• Refund Exclusions: We do not offer refunds for:
  • Change of mind after the purchase.
  • Inability to use the service due to issues unrelated to our platform (e.g., personal device issues, internet connection problems).
  • Partial periods of usage for monthly or annual subscriptions after cancellation.

3. How to Request a Refund

• To request a refund, please contact our support team at [email protected] with the following information:
  • Your name and contact details.
  • The date of purchase.
  • The reason for the refund request, along with any relevant details or evidence (e.g., screenshots of issues encountered).

We aim to review and process all refund requests within 5-7 business days. If approved, refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear on your statement, depending on your bank or payment provider.

4. Changes to This Policy

walink.in reserves the right to modify this Cancellation/Refund Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about our practices.

5. Contact Us

If you have any questions about our Cancellation/Refund Policy, please contact us at [email protected]. We’re here to help and ensure your experience with walink.in is a positive one.